FREE real-time network monitoring

Every Waveworks' network comes with free access to a network monitoring portal giving real-time statistics on availability and bandwidth usage. Read more...

Bespoke hybrid network solutions

Waveworks design every network using a variety of technologies to meet your application needs and budget. Read more...

High-level SLAs and resilience

All networks are supported by high-level SLAs and are based on a fully resilient MPLS core network. Read more...

Monitoring

Keep track of your individual connection's bandwidth usage and availabilty with real-time monitoring.

The SecureWAN 21CN platform uses SNMP-enabled devices throughout the network core and perimeter to provide a high level of monitoring. This consists of ICMP polling, bandwidth usage, device health and availability, all of which is integrated into the core systems. Information is captured and accessed based on pre-defined rules and thresholds with automated alerts being sent to the Network Operations Centre where applicable. Customers also have access to a secure web interface to view real-time network stats 24/7/365. If existing customer hardware does not support SNMP, availability monitoring can be provided at remote sites.

Customer Portal Access

All SecureWAN solutions come with secure access to real-time network monitoring via Waveworks' Customer Network Monitoring Portal.

Reporting

Optional monthly network statistics reporting is available to assist customers in monitoring network usage, trends and service levels. Typically including:

  • KPIs
  • SLA performance
  • Network performance
  • Overall Summary
  • Recommendations

Company News

September 2011

INDUSTRY FOCUS: How do you choose your network services provider? Criteria often missed on making the correct selection includes. ... full story

August 2011

SALES WIN: Waveworks are pleased to announce the successful deployment of a new 65 site managed network for a charity based in ... full story

June 2011

SALES WIN: Waveworks have sucessfully completed the novation of a customer's 600+ site network onto a fully managed service ... full story

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